Customer Services » Company of Cars

Customer Services

Relax in our comfortable service lounge equipped with large screen TV, enthusiast magazines, children’s play center and fresh coffee and refreshments, while our Red Seal Certified technicians service your car. The ability to consult with our Service Manager and even the technician directly is one of the ways we believe Company of Cars delivers a more tailored and personalized service than our “Big Box” competitors. Our facility is state of the art and features all of the best diagnostic tools and specialized equipment.So whether you’re in need of factory scheduled maintenance, diagnostics or repair, You’re in great hands with our team!

  • All repairs are overseen by Red Seal Certified or equivalent technicians
  • Complimentary exterior wash and interior vacuum with all repairs
  • 1-year guarantee on parts and labour
  • Comfortable customer lounge with coffee and refreshments
  • Car Rentals and Loaners
  • Valet service for pick-up or drop-off at home or office

Valet Pickup and Drop-Off

Company of Cars and our entire service team know how hard it can be to find the time to service your vehicle. We offer a complimentary valet service to try to make it a little easier. Just let us know when you’d like to drop off your vehicle for service and we can arrange to have you dropped back off anywhere in the Lower Mainland. When your service is complete we will either pick you back up or deliver your vehicle back to your doorstep! Can’t make it during regular business hours? That’s OK, just drop your keys through our secure lock box at our main entrance and we can take it from there.

  • We run a daily service shuttle to your home or office
  • Shuttle service can be arranged for 8:30am or 5:00pm pick-up
  • We will pick up your vehicle from your home or office
  • 24 hour secure key drop-off

Rental Car

While we always do our best to get your vehicle in and out of our service department as quickly as possible, sometimes repairs can’t be completed in the same day. For those occasions when our service team anticipates that your car may be off the road for more than one day, we have a special preferred supplier program with Enterprise Rent-A-Car. Please let us Know if you’d like us to arrange a loaner vehicle.

  • Discounted daily rate on all vehicles  with no hidden fees or charges
  • Standard rentals rate $35.00 per day
  • Premium rentals rate $65.00 per day
  • Insurance coverage carries over from the vehicle you are servicing

Towing & Emergency Roadside Assistance

Through our partners at Advance Towing we can help you deal with almost any vehicle roadside emergency. If you’ve locked your keys in your car, have a car that won’t start, a dead battery, flat tire or have run out of gas, Advance Towing will help you get on your way quickly, without a tow if at all possible. If it’s determined that towing service is needed, Advance Towing will bring you to the Company of Cars location nearest you. If you need help, please call Advance Towing today at 604-435-2200 and tell them Company of Cars sent you.

Here are a few of the additional services Advance Towing offers:

Mechanical Assistance

Advance Towing service vehicles will provide any emergency services required to minor mechanical modifications on the road to get your vehicle on the go on its own.

Battery Assistance

Advance Towing service trucks are all equipped to boost batteries and can also make minor adjustments to batteries, starters and alternators on the road.

Emergency Tire Service

Wherever you have a flat tire or damaged tire, Advance Towing will change the flat tire with your inflated spare or deliver air with an air pump. Many of Advance Towing’s service vehicles carry portable hydraulic jacks and 4-way lug wrenches just in case yours is missing or broken.

Emergency Lock Out Service

If your keys are locked inside your vehicle, simply call Advance Towing and a locksmith or service truck will be dispatched to help you on your way.

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